Privacy Policy

1. Who we are

Lotus Luxury Spa and Wellness, 45 E 200 N STE 107, Logan, UT 84321 ("we," "us"). This policy applies to lotusluxuryspaandwellness.com and to information you provide when booking an appointment, contacting us, or texting us. Phone: 435.213.9152.

2. Information we collect

• Information you provide: name, phone number, email, appointment and service preferences, and anything you share in forms or text messages.
• Information collected automatically: IP address, browser type, device, pages visited, and cookie data.
• Bookings: appointments are processed by our scheduling provider, MangoMint, on their secure systems.

3. How we use your information

We use your information to schedule and manage appointments, send appointment reminders, confirmations, and two-way texts, respond to your requests, send marketing messages only if you opt in, improve our website, and comply with legal obligations.

4. SMS/text messaging consent

By providing your mobile number and opting in, you consent to receive two-way texting, appointment notifications, and text marketing from us. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. You may opt out of marketing texts at any time; we may still send non-marketing texts needed to serve your appointments.

5. We do not sell or share your information for marketing

Your mobile opt-in information and personally identifiable information will not be shared with third parties or affiliates for marketing purposes. We do not sell or rent personal information. We disclose it only to: (a) service providers who process data only on our behalf (scheduling, SMS delivery, web hosting); (b) if required by law, subpoena, or court order; or (c) with your explicit consent. Those providers may not use your data for their own marketing.

6. Data security and retention

We use reasonable administrative, technical, and physical safeguards to protect your information, and we retain it only as long as needed for the purposes described here or as legally required, after which we delete or de-identify it.

7. Cookies and analytics

We use cookies for site functionality and anonymous analytics. You can disable cookies in your browser settings, though some features may not work as intended.

8. Your choices and rights

You may request access to, correction of, or deletion of your personal information, and opt out of marketing at any time by texting STOP, calling 435.213.9152, or contacting us below. Utah residents have rights under the Utah Consumer Privacy Act.

9. Children

Our services are for persons 18 and older. We do not knowingly collect personal information from children under 13.

10. Health and appointment information

Health details and appointment information you share with us are treated as confidential and used only to provide the services you request.

11. Changes to this policy

We may update this policy from time to time. When we do, the effective date above will change.

12. Contact us

Lotus Luxury Spa and Wellness
45 E 200 N STE 107, Logan, UT 84321
435.213.9152